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How to get unopened email list?

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Posted on by 90

HI Mates, 

Got any way to get the unopened email list?  Thanks^^


regards, 
Johnson 

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  • Suggested answer
    RE: How to get unopened email list?

    Hi Partner

    I don't think we can get a list of unopened emails, however as an alternative approach you can resend the trigger for unopened emails after specified time using the different branches as mentioned in https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journey-tiles-reference#branches

    Reference Article: https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/404396/resend-unopened-email-after-specified-time

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