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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Activities Checkbox gr...
Microsoft Dynamics CRM (Archived)

Activities Checkbox greyed on a custom entity

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Posted on by MikeC282 2,171

Hi all

I've noticed that a existing custom entity has the activities checkbox unchecked in Communication & Collaboration section of the entity. Could I check why it's greyed out and why I can't check the activities checkbox to activate that for this entity?

Any suggestions on what I can do?

Unchecked-for-Activities.PNG

Kind Regards

Michael

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  • Verified answer
    Hinemoa Profile Picture
    Hinemoa on at
    RE: Activities Checkbox greyed on a custom entity

    I think it may be one of the boxes that you have to check when you create the entity.  If they're not done at creation, the only way to change it is to re-create the entity.  

  • MikeC282 Profile Picture
    MikeC282 2,171 on at
    RE: Activities Checkbox greyed on a custom entity

    Thanks,

    The entity was created before my time and I don't know what changes they have made to it. Is there anyway to clone that entity and simply check the activities field?

  • Hinemoa Profile Picture
    Hinemoa on at
    RE: Activities Checkbox greyed on a custom entity

    I don't think so :-(  We generally make a point of ticking all the boxes when we create one and you can always untick them later if not required.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Activities Checkbox greyed on a custom entity

    Maybe you would just like to double check to ensure you're not looking at this entity from a Managed Solution...

  • Community Member Profile Picture
    Community Member on at
    RE: Activities Checkbox greyed on a custom entity

    Niki, the inverse is actually a better approach.  Once any of those checkboxes with the + symbol are checked and published, you can never undo that.  Also, those options don't always apply to every entity ever.  I have a number of entities which don't even have Notes.

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