Dynamics Community Forum Thread Details

Error when saving a Lead without a contact name

Hi, we've run into a little bug with our Dynamics 365 CRM. Version 1612 (8.2.0.749) on-premises.

Whenever somebody creates a new Lead and goes to save the record, if they haven't entered a contact into the qualify section, a message pops up saying "You must provide a value for Last Name." next to the save icon, and also on the form where you'd click to include a contact.

The problem is that when this happens, the CRM is creating a div over the entire content of the page:

Stopping the users from being able to click on anything.

Using the developer console in Google Chrome I was able to watch as the element appeared when I clicked the save button.

It happens in Internet Explorer, Edge and Firefox too.

Is there anything I can do to stop this invisible barrier from appearing and stopping people from completing the form?

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