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Customer experience | Sales, Customer Insights,...
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Cannot publish a journey

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Posted on by 62

I made a trial for Dynamics Marketing in order to look for the new features in Real time marketing. But I can't publish the journey because of this mistake: 

The journey cannot be published as the Marketing app is still being installed in the background. Try publishing again in a few minutes.

pastedimage1654600062120v1.png

Even though it is installed in the background and it is up to date (the newest version). Any idea how to fix this? 

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  • Verified answer
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    on at

    Hi Simona,

    This may be a bug in the installation of the new version, perhaps you need to open one ticket to Microsoft support:

    https://admin.powerplatform.microsoft.com/support 

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