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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Cannot publish a journey

Customer experience | Sales, Customer Insights,...

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Cannot publish a journey

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Posted on by Simona Bushevska

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I made a trial for Dynamics Marketing in order to look for the new features in Real time marketing. But I can't publish the journey because of this mistake:

The journey cannot be published as the Marketing app is still being installed in the background. Try publishing again in a few minutes.

Even though it is installed in the background and it is up to date (the newest version). Any idea how to fix this?

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Hi Simona,

This may be a bug in the installation of the new version, perhaps you need to open one ticket to Microsoft support:

https://admin.powerplatform.microsoft.com/support

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