I am in the set-up phase of switching over to Business Central. I have created a fake customer to test. I created a sale invoice, then paid the invoice under the customer's profile. I went to reverse the entry and it told me to create a separate sales credit memo for the two transactions ($10.55 and $3.00). However this did not offset the payment made. I am now left with a negative 13.55 balance in my accounts receivable and a positive 13.00 (55 cents is sales tax) in net income.
When I go to delete the exact memo for each item I get the first box error.
When I go to reverse the transaction from the ledger it gives me the second error.
The third box is how the transactions show in the Customer's ledger.
Literally cannot find a thing to fix this. All the articles and previous posts about similar issues doesn't apply to this one.
