Promissory notes - remittance format

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Good morning,

I'm trying to set up the promissory notes for an Italian company.

When in the "Remittance journal" I select Function > Generate remittance, I choose the method of payment previously created but than the system gives me this blocking error:
"A remittance format or a method of payment with a remittance format must be specified"

In the Method of payment created in the "File formats" tab, the field "Remittance format" is empty.
Also under "setup" there are not file formats for the remittance.

Could you please give me a suggestion where I could setup a remittance format? I also checked in the GER in the Electronic reporting but could not find it.

Thank you in advance

Anna

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udaY-ch 5,175 on at

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Hi,

Remittance format must be specified for the method of payment being used.

Use the payment method where remittance format is specified.

please check this article,

https://docs.microsoft.com/en-us/dynamics365/finance/localizations/emea-select-file-formats-for-the-method-of-payments

Uday.

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Community Member on at

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Hi Uday,

thank you for your quickly answer.
Actually also the "remittance format" is empty

I wonder if I'm missing a setup somewhere or if a specific GER is necessary to set it

Anna

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udaY-ch 5,175 on at

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Hi Anna

You need to add the file format only then you will be able to select from setup/Remittance selection. Only then it will be shown in the lookup of remittance format.

docs.microsoft.com/.../emea-select-file-formats-for-the-method-of-payments

Uday

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Thank you a lot!!

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Abigail Verano 117 on at

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Hi!

Apologies as this might be late. As I was going through this thread, I was still not able to see available formats for the remittance file format.

I was wondering how were you able to add to your set up?

Thanks!

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