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Microsoft Dynamics GP (Archived)

How do I find a "lost" deposit"

Posted on by 85

I thought I had posted a  deposit from the previous day. When I went in today to enter another bank deposit,  there were checked items that indicated something had not been posted, however the total of the deposit at the bottom of the screen was ZERO, even with the items being checked.   I tried to unclick the checked  items (credit card entries) and enter my check deposits for today's date.   I did hit the delete button, and closed the deposit window.  After opening the window several times,  the checked items would still come back up.   Then all of a sudden the seemed cleared.

But now they do not come back up again for any other possibility of being able to deposit them in GL from the previous day.  The customer account summaries show the payments made in the sales module.   However, the option of reselecting the credit card charges that have not been  posted (it seems the case) do not come back up again as they did when I first went into the deposit screen.  They deposit is not in the check register (so it was not posted).   I do not know what to do to bring them back up so that they can actually be  posted as a cash deposit.

Very confusing.

 

 

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  • sueconrod Profile Picture
    sueconrod 335 on at
    Re: How do I find a "lost" deposit"

    I've actually seen this once and was surprised  that it could happen.  But it sounds like you saved the transaction and did not post it.  Go in and ender in t e checkbook ID and then go to deposit number and see if your deposit is sitll sitting there.

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