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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error Shopify connector
Small and medium business | Business Central, N...
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Error Shopify connector

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Posted on by AM-31052136-0 2
Hi,
 
I try to connect Shopify and BC together. I have installed BC plugin at Shopify.
Then I go to the Shop Card and configure it, and press Action -> Access -> Request Access. Window pop-up and have finished it with login to Shopify.

However, the /Has AccessKey/ is grey and when I press Test Connection following error message:
 
/No Access token for the store /xxxxxxxxxx.myshopify.com/.
Please request an access token for this store./
 
AL call stack: 
/Shpfy Authentication Mgt./(CodeUnit 30199).GetAccessToken - Shopify Connector by Microsoft
/Shpfy Shop/(Table 30102).GetAccessToken - Shopify Connector by Microsoft
/Shpfy Communication Mgt./(CodeUnit 30103).CreateHttpRequestMessage - Shopify Connector by Microsoft
/Shpfy Communication Mgt./(CodeUnit 30103).ExecuteWebRequest line 13 - Shopify Connector by Microsoft
/Shpfy Communication Mgt./(CodeUnit 30103).ExecuteGraphQL line 10 - Shopify Connector by Microsoft
/Shpfy Communication Mgt./(CodeUnit 30103).ExecuteGraphQL line 4 - Shopify Connector by Microsoft
/Shpfy Communication Mgt./(CodeUnit 30103).ExecuteGraphQL line 2 - Shopify Connector by Microsoft
/Shpfy Shop/(Table 30102).TestConnection line 5 - Shopify Connector by Microsoft
/Shpfy Shop Card/(Page 30101)./TestConnection - OnAction/(Trigger) line 2 - Shopify Connector by Microsoft/
 
Do you guys know how to fix this?
Categories:
Business Central
  • CU29041409-0 Profile Picture
    CU29041409-0 37 on at
    Error Shopify connector

    It seems like the error is occurring due to the absence of an access token for your Shopify store within Microsoft Business Central. Here's a step-by-step solution to fix this issue: Ensure Proper Configuration: Double-check that you have properly configured the Microsoft Business Central plugin for Shopify. Make sure all necessary settings, including API keys and permissions, are correctly entered. Verify Shopify Credentials: Ensure that the Shopify credentials you've provided during the access request process are accurate. Double-check the store URL, API key, and API secret key. Request Access Token: If the "/Has AccessKey/" field is greyed out, it indicates that no access token has been generated for your Shopify store. To fix this: Go back to the Shopify plugin settings in Microsoft Business Central. Find the option to request access or generate an access token. Follow the prompts to authenticate and authorize Microsoft Business Central to access your Shopify store data. Once the access token is generated successfully, it should appear in the "/Has AccessKey/" field. Test Connection Again: After obtaining the access token, try testing the connection again by pressing the "Test Connection" button. This time, the connection should be successful without throwing the previous error message. Troubleshoot Further: If the issue persists, double-check for any misconfigurations or errors in the plugin settings. Additionally, review any logs or error messages provided by the plugin for further clues on what might be causing the problem. If necessary, consult the documentation or support resources for both Microsoft Business Central and Shopify for additional troubleshooting steps. By following these steps, you should be able to resolve the issue and successfully connect Shopify with Microsoft Business Central.

  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Error Shopify connector
    here is the official guide to connect BC to shopify, please review and follow the steps
     
  • gdrenteria Profile Picture
    gdrenteria 12,183 Most Valuable Professional on at
    Error Shopify connector
    Hi
    I hope this can help you.
    Don't you have problems with those credentials from the shopify portal? or only in connectivity from Bc.
    Br
    Gr

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