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Customer experience | Sales, Customer Insights,...
Suggested Answer

Sending marketing emails to Subscription List

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Posted on by 305

Hi

I have a Subscription List (created from Dynamics Sales Hub based on the primary contacts for accounts) and I want to send a Marketing Email to that Subscription List, complete with polite firstnames at the start of the email, and the mention of their company within the email body. 

However in the Marketing Email sending options, I can only send to contacts, not Subscription Lists. I could add all the contacts by hand, but that would take ages. The end result would be what I want, but I want to select my Subscription List and hit send, and have the emails formatted nicely with their names and companies and then sent out. 

What's the best of doing this?

How can I send a mass email, based on a template, with Assist Edit variables for the names etc to a dynamic list of users?

Wave 2 2020

Olly

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  • Suggested answer
    Jetj25 Profile Picture
    534 on at

    Hi Olly,

    Do you have the marketing app installed or only use the Dynamic sales hub?

    When you have acces to the marketing app within the app you can sent a rich e-mail with a customer journey

    See: docs.microsoft.com/.../create-simple-customer-journey

    When you only have acces to the sales hub you create a campaign with an e-mail activity

    docs.microsoft.com/.../add-activity-campaign-using-app-marketing-sales

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