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Payment Cash Application

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Posted on by Community Member

Hi,

I have a batch that was enter on the payment application screen with a error posting date of 12/3017 instead of 12/2017. The payment is showing on the customer history with a period posting date of 12/3017. I thought I was fixing the problem by reversing the five documents that made up the batch but the payment is still there and I think I actually cause a bigger problem. I wanted to know is their any way to remove the batch that's posted in 3017 and do I need to reverse the document reversals?

Thanks,

Ken

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rcboiler 1,144 on at

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RE: Payment Cash Application

You cannot delete a batch once it has been released. Have you been able to unapply all of the records? If so, you could simply void the payment batch and then enter a new one.

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