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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Switching Calendars fo...
Customer experience | Sales, Customer Insights,...
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Switching Calendars for Sales Insights

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Posted on by TBENZO
We have run into an issue with Sales Insights module, specifically, the Sequences function, in particular, all of our all-automated-email sequences are being sent at the same time, completely disregarding the wait time steps in between the automated emails steps.
 
We recently switched the calendar functionality from Outlook (deprecated) to the CRM calendar. 
 
Anyone else running into this issue?
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