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Stop Sales Order Line Type Comment from Printing After Line Item Ships

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Hello,

We use sales line type /comment/ to add comments about a line item on a sales order however, once the line item ships, the comment will continue to print on the Posted Sales Shipment Document when shipping the other open line items and the comment does not pertain to those lines.

Has anyone else experienced this and come up with a resolution for stopping the comment lines from printing once the item line has shipped?

Appreciate your time and feedback! Thank you!

Mary

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YUN ZHU 68,142 Super User 2024 Season 2 on at

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Stop Sales Order Line Type Comment from Printing After Line Item Ships

Hi, I tested the standard Sales - Shipment report and no comment lines were printed. Is this a customized report?

Thanks

ZHU