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Our customer is asking, "Is it possible to open a closed year? I accidentally closed 2011." If so, how do I accomplish that?

Posted on by Microsoft Employee

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  • Victoria Yudin Profile Picture
    Victoria Yudin 22,766 on at
    Re: Our customer is asking, "Is it possible to open a closed year? I accidentally closed 2011." If so, how do I accomplish that?

    PS - what Frank said.  :-)

  • Victoria Yudin Profile Picture
    Victoria Yudin 22,766 on at
    Re: Our customer is asking, "Is it possible to open a closed year? I accidentally closed 2011." If so, how do I accomplish that?

    We've had Microsoft's Professional Services Team do this for several customers in the past - it's a pretty straightforward process that they have 'packaged' and we've not had a singe issue with it.  The price differs depending on the size/number of companies/years to be opened as well as turnaround time required, but in all cases, both we and the customer felt it was worth it to have a guaranteed solution from MS.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at
    Re: Our customer is asking, "Is it possible to open a closed year? I accidentally closed 2011." If so, how do I accomplish that?

    When you say they closed 2011, you mean the financial close?  The financial close clears all P&L accounts and transfers the results to retained earnings.  I would think about a dozen times before attempting to reverse this process myself.  Paying MBS Professional Services to help them re-open the year might be cheap insurance against potential future issues.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Our customer is asking, "Is it possible to open a closed year? I accidentally closed 2011." If so, how do I accomplish that?

    That would be wonderful. I appreciate it.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Our customer is asking, "Is it possible to open a closed year? I accidentally closed 2011." If so, how do I accomplish that?

    I believe there is a service from Professional Services that might help you.

    But I have accomplished this by SQL, let me get all the steps I took last time i did this

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