I do not get fully the final idea about that request, but if you need to transfer customer A/R from one G/L account to another (assuming they were already posted through customer cards), you would need to do following steps to transfer outstanding A/R:
- have two different customer posting groups (one for the one G/L account and one for the other) (generally, the group that is selected as default on customer card will generally specify the G/L account to which the posting will be made; e.g., if you select the customer in the sales order, the posting will be done to such G/L account that is by default selected in the customer card as a posting group)
- create first line in the general journal, select "credit-memo" type and select your customer card in account no., enter negative needed amount; do not fill balancing account no.; select posting group as the old posting group bounded to old G/L account
- create a second line in general journal, select "invoice" type and select your customer card in account no., enter positive needed amount; do not fill balancing account no.; select a new customer posting group, bounded to new G/L account.
- you should have the same posting date and same document number for both lines
- posting this would result that system would clear up the old G/L account and move the needed amount to new G/L account.
- As those two lines will generate two customer ledger entries, you would need to apply the first one (the credit-memo) to your initial open balance transaction in customer ledger entry, and you will have the last one as new balance open.
If for some reason you have your A/Rs posted not through customer cards but just as G/L entries and you would now need to convert them to Customer Cards, the process is similar, but you can enter just one line to the general journal:
- put customer type and select you customer that would have new posting group assigned to new G/L account in the no. field, and in the balance part of the transaction select G/L Account type and needed old G/L account.
- posting this transaction will allow system to clear up the old G/L account and create a new balance on a new G/L account, having also needed customer ledger entries.
