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Customer experience | Sales, Customer Insights,...
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Contact and Account views views "Contacts/Accounts Being Followed" and "Contacts/Accounts I Follow" cannot be taken into a solution

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Posted on by 132

Hi All,

Can I know the reason why "Contacts Being Followed" and "Contacts I Follow" cannot be taken in solution and migrate it to another organization?

Regards,

Nilesh

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  • LuHao Profile Picture
    40,892 on at

    Hi Nilesh,

    I tested it in my environment and also encountered this problem.

    After searching for relevant information, I found that it was by design.

    Please refer to the last reply of this theme: https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/249128/accounts-i-follow-view-not-getting-migrated-with-unmanaged-solution/694375

    "On further analysis, turned out that the 'Accounts I Follow' and 'Accounts Being Followed' Views are treated bit differently since these Views are driven by the Activity Feeds functionality. Hence any changes to these Views must be handled manually in the higher environment and it wont be part of the solution migration."

    The only way I can think of is to create two new custom public views based on "Contacts Being Followed" and "Contacts I Follow" so that they can be imported into other environments as custom views.

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