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Small and medium business | Business Central, N...
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Choose report layout on request page on version 21

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Posted on by 192

Afternoon All,


I have an issue that I cannot seem to work out why Business central is performing this way. But one of my customers has been updated to version 21. And they have multiple custom report layouts for sales invoices for example. So for example they have Euro invoice with Irish vat details, Euro invoice with Dutch vat details & Euro invoice with Danish VAT. Now if I go straight to the Custom report layouts and highlight the relevant report above & select Process and Run report. It correctly prints the relevant report. 

pastedimage1668002901633v1.png

However if I go to print the same report layout from the posted sales invoices page and select the option to Print\Send and then it brings up the ... for you to select the relevant report layout, it prints the default one under the Report selection - Sales section for Sales invoices. And it doesn't matter which ever one I select it still reports the default. Am I missing a step somewhere? Or has anyone else found the same issue. If also happens in my Cronus database as well. 

pastedimage1668002962420v2.png

Any help gratefully received.

Kind regards,

Kelly

  • Suggested answer
    DAnny3211 Profile Picture
    11,423 Super User 2026 Season 1 on at
  • Suggested answer
    Amit Profile Picture
    2,563 on at
  • Suggested answer
    YUN ZHU Profile Picture
    103,132 Super User 2026 Season 2 on at

    Hi, I also encountered a similar problem when testing in BC21.0, no matter which Layout I choose, only the default is printed.
    But this problem seems to be fixed in the latest BC21.1, please test it in the latest version. The Minor Update for existing customers may launch next week.

    pastedimage1668040419469v1.png

    Hope this helps.

    Thanks.
    ZHU

  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at

    A work around can be to define the layout in the document selection for each customer.

    bc365.co/.../

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