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Small and medium business | Business Central, N...
Suggested answer

Choose report layout on request page on version 21

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Posted on by 180

Afternoon All,


I have an issue that I cannot seem to work out why Business central is performing this way. But one of my customers has been updated to version 21. And they have multiple custom report layouts for sales invoices for example. So for example they have Euro invoice with Irish vat details, Euro invoice with Dutch vat details & Euro invoice with Danish VAT. Now if I go straight to the Custom report layouts and highlight the relevant report above & select Process and Run report. It correctly prints the relevant report. 

pastedimage1668002901633v1.png

However if I go to print the same report layout from the posted sales invoices page and select the option to Print\Send and then it brings up the ... for you to select the relevant report layout, it prints the default one under the Report selection - Sales section for Sales invoices. And it doesn't matter which ever one I select it still reports the default. Am I missing a step somewhere? Or has anyone else found the same issue. If also happens in my Cronus database as well. 

pastedimage1668002962420v2.png

Any help gratefully received.

Kind regards,

Kelly

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,029 Moderator on at
    RE: Choose report layout on request page on version 21

    A work around can be to define the layout in the document selection for each customer.

    bc365.co/.../

  • Suggested answer
    YUN ZHU Profile Picture
    86,030 Super User 2025 Season 1 on at
    RE: Choose report layout on request page on version 21

    Hi, I also encountered a similar problem when testing in BC21.0, no matter which Layout I choose, only the default is printed.
    But this problem seems to be fixed in the latest BC21.1, please test it in the latest version. The Minor Update for existing customers may launch next week.

    pastedimage1668040419469v1.png

    Hope this helps.

    Thanks.
    ZHU

  • Suggested answer
    Amit_Sharma Profile Picture
    2,547 on at
  • Suggested answer
    DAnny3211 Profile Picture
    9,280 Moderator on at
    RE: Choose report layout on request page on version 21

    hi

    look this

    learn.microsoft.com/.../ui-set-report-layout

    DAniele

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