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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / New Customer Service E...
Service | Customer Service, Contact Center, Fie...
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New Customer Service Environment Data Center Setup Via Power Admin

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Posted on by fudgeythewhaler 25

I setup a new environment for Customer Service via the PowerAdmin Portal today.  I chose the "United States" region but my org is being hosted in the West Coast data center.  I have another CS org setup in the East Coast data center.  The latency to West Coast data center is painful compared to the org in the East Coast data center.

When setting the environment I don't see an option for East/West coast (if I remember correctly this was an option in the CRM portal)

...anyways...

does anybody know how I can get my West coast environment setup or moved to the East coast?  

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  • Shaina Profile Picture
    Shaina Microsoft Employee on at

    Hi, 

    Microsoft Support will help you migrate the environment from the West coast to the East coast datacenter. Please open a Support ticket with details stated below and we will assist. 

    Product : Dynamics 365 Customer Engagement 

    URL of the environment to be moved: 

    Source datacenter:

    Target datacenter: 

    Regards,

    Shaina

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