News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics RMS (Archived) Printer Invalid Operat...

Microsoft Dynamics RMS (Archived)

Printer Invalid Operation 425

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

I have a client that keeps getting an error "Invalid Operation 425: The printer cannot be accessed. It may be locked by another application." whenever I try printing a credit card transaction receipt on even a no sale.

I am using OLE POS with a USB receipt printer.

I have already checked the "Share OPOS printer" options in RMS.

There are three registers, all the same (clones). They are set as registers 1, 2 and 3. Register 1 does not have an issue, but register 2 and 3 are.

I have uninstalled and reinstalled OPOS. I also tried changing the OPOS name, to no avail.

The programs installations are still the same.

What could be causing this?

Thanks,

Mathew

*This post is locked for comments

All responses Img

All responses (2)

Answers Img

Answers (0)

Jeff @ Check Point ... 13,382 on at

Like (0)

Report

RE: Printer Invalid Operation 425

We don't do OPOS, but did you try;

Maybe the firmware in the printer(s) is not the same? I think you can find out within OPOS or turn on the printer while holding done the Feed key.

Try an older OPOS driver

Maybe try a Windows driver for the printer instead?
Mihir Shah 985 on at

Like (0)

Report

RE: Printer Invalid Operation 425

What is the printer make ? Epson or Star or HP ?

Also does it work in the OPOS printer utility

Does it work ok for cash transactions ?

Have you given the printer name as the OPOS device name ??

regards,

Mihir Shah

Diviasoft, Inc.

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,711 Super User 2024 Season 2

#2

Martin Dráb 230,458 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans