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Microsoft Dynamics RMS (Archived)

Printer Invalid Operation 425

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I have a client that keeps getting an error "Invalid Operation 425: The printer cannot be accessed.  It may be locked by another application." whenever I try printing a credit card transaction receipt on even a no sale.

I am using OLE POS with a USB receipt printer.

I have already checked the "Share OPOS printer" options in RMS.

There are three registers, all the same (clones).  They are set as registers 1, 2 and 3.  Register 1 does not have an issue, but register 2 and 3 are.

I have uninstalled and reinstalled OPOS.  I also tried changing the OPOS name, to no avail.

The programs installations are still the same.

What could be causing this?

 

Thanks,

Mathew

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  • Jeff @ Check Point Software Profile Picture
    13,382 on at
    RE: Printer Invalid Operation 425

    We don't do OPOS, but did you try;

    Maybe the firmware in the printer(s) is not the same? I think you can find out within OPOS or turn on the printer while holding done the Feed key.

    Try an older OPOS driver

    Maybe try a Windows driver for the printer instead?

  • Mihir Shah Profile Picture
    985 on at
    RE: Printer Invalid Operation 425

    What is the printer make ? Epson or Star or HP ?

    Also does it work in the OPOS printer utility

    Does it work ok for cash transactions ?

    Have you given the printer name as the OPOS device name ??

    regards,

    Mihir Shah

    Diviasoft, Inc.

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