Printer Invalid Operation 425

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Posted on 28 Mar 2013 18:51:31 by Goloknath

I have a client that keeps getting an error "Invalid Operation 425: The printer cannot be accessed. It may be locked by another application." whenever I try printing a credit card transaction receipt on even a no sale.

I am using OLE POS with a USB receipt printer.

I have already checked the "Share OPOS printer" options in RMS.

There are three registers, all the same (clones). They are set as registers 1, 2 and 3. Register 1 does not have an issue, but register 2 and 3 are.

I have uninstalled and reinstalled OPOS. I also tried changing the OPOS name, to no avail.

The programs installations are still the same.

What could be causing this?

Thanks,

Mathew

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Jeff @ Check Point ... 13,382 on 02 Apr 2013 at 21:50:47

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RE: Printer Invalid Operation 425

We don't do OPOS, but did you try;

Maybe the firmware in the printer(s) is not the same? I think you can find out within OPOS or turn on the printer while holding done the Feed key.

Try an older OPOS driver

Maybe try a Windows driver for the printer instead?
Mihir Shah 985 on 02 Apr 2013 at 20:34:32

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RE: Printer Invalid Operation 425

What is the printer make ? Epson or Star or HP ?

Also does it work in the OPOS printer utility

Does it work ok for cash transactions ?

Have you given the printer name as the OPOS device name ??

regards,

Mihir Shah

Diviasoft, Inc.