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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / SSRS: The e-mail addre...
Microsoft Dynamics GP (Archived)

SSRS: The e-mail address of one or more recipients is not valid

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Posted on by Napolo 766

I am receiving the message "The e-mail address of one or more recipients is not valid" for SSRS Subscriptions, however I know for certain the two email addresses are valid.

These users have been here for years and have received report emails for about two years now.  However, this last Monday, when the reports were sent, they notified us that they didn't receive and we found this message.

Not sure what could have happened in the last week to interrupt this flow.

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  • Suggested answer
    26P2ER Profile Picture
    26P2ER 1,775 on at

    Hello Nicole:

    The service account configured to send the emails from- was there a password change?

    If you redo the subscription, that will tell you if the above happened.

    Cheers

  • Napolo Profile Picture
    Napolo 766 on at

    No Password has not changed.  Actually I found out it is taking place because we have a new user added to the subscription.

    Her email is valid. I confirmed she was linked to our active directory group and is added to SSRS security.

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at

    Hi Nicole,

    might be a shot in the dark, but does the user's e-mail contain any special character ? Have you tried to delete the subscription and re-add it in SSRS scheduler ?

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