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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / E-mail cannot be sent ...
Microsoft Dynamics CRM (Archived)

E-mail cannot be sent because the specified.. CRM 4 + Outlook 2013

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Posted on by crmrocks 135

Hello,

just having this problem with new outlook 2013 users . I know it's not supported but everything seems to be okay except sending the email. 

Anyone run into this problem  ? 


Error:

Email cannot be sent because the specified sender does not have an email address.  Add and email address to the sender and then try again.  Do you want to send the email?  If you click yes the email will be sent out but no corresponding activity will be created in Microsoft Dynamics CRM.

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I have the same question (0)
  • M-MM Profile Picture
    M-MM 5 on at

    CRM 4 does not work with Outlook 2013

    To track emails in CRM 4 with Outlook 2013:

    - Send the email without tracking it

    -  Go to "Sent emails" and track it now

  • crmrocks Profile Picture
    crmrocks 135 on at

    I figured another workaround :

    Before sending the email , select the user profile under the "from" button,

    It looks like an issue with Live Meeting Transport

  • AFTAB HUSSAIN Profile Picture
    AFTAB HUSSAIN on at

    Hello,

    CRM 4.0 with Outlook. It is listed as not compatible.

    Check this out - support.microsoft.com/.../2669061

    Thank You !

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