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Is there an outage in WEU

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Posted on by mmels

Hello Community forum,

The following error shows up when trying to access a production environment in WEU. In the same tenant, the Sandbox can be accessed but it is located in NEU. I am logging on with the correct user name.

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Technical Details

Server connection timeout occurred.

Date and Time: 2024-01-21T05:57:21.800Z

Microsoft Entra tenant ID: <<removed>>

Session ID: 589c8b53-ed67-4d93-ab77-038ed8237ec8

Operation ID: 943c92a1d04b483daac517f9201c841e

The Admin center also times out so I am not able to reach out to Microsoft support.

Health information in portal shows all green and Business Central status (bcstatus.net) shows 99.964% uptime.

Thank you for confirmation.

Kindest regards,
Marco

Categories:

Dynamics 365 Business Central

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Suggested answer

Judy Microsoft Employee on at

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Is there an outage in WEU

Hi,

Have you try accessing the production environment from a different browser or device to see if the issue persists.

You can clear your browser cache and cookies, then try accessing the production environment again.

You could troubleshoot with other tools to see if any detailed information mentioned:

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-troubleshooting-overview

Best Regards,

Judy
Suggested answer

YUN ZHU 74,148 Super User 2024 Season 2 on at

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Is there an outage in WEU

Hi, I just tried the environment in Japan and the United States, and there is no problem.
It may also have been repaired.

PS: Dynamics 365 Business Central: View the health status and subscribe to notifications

https://yzhums.com/21717/

Hope this helps.

Thanks.

ZHU