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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Is there an outage in WEU
Small and medium business | Business Central, N...
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Is there an outage in WEU

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Posted on by mmels
Hello Community forum,
 
The following error shows up when trying to access a production environment in WEU. In the same tenant, the Sandbox can be accessed but it is located in NEU. I am logging on with the correct user name. 
 
Something went wrong
Please try again later. If you continue to see this error, provide the information below when requesting support.
Technical Details
Server connection timeout occurred.
Date and Time: 2024-01-21T05:57:21.800Z
Microsoft Entra tenant ID: <<removed>>
Session ID: 589c8b53-ed67-4d93-ab77-038ed8237ec8
Operation ID: 943c92a1d04b483daac517f9201c841e
Sign in with a different account
The Admin center also times out so I am not able to reach out to Microsoft support.
Health information in portal shows all green and Business Central status (bcstatus.net) shows 99.964% uptime.
Thank you for confirmation. 

Kindest regards,
Marco
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 99,611 Super User 2026 Season 1 on at
    Hi, I just tried the environment in Japan and the United States, and there is no problem.
    It may also have been repaired.
     
    PS: Dynamics 365 Business Central: View the health status and subscribe to notifications
     
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Hi,
     
    Have you try accessing the production environment from a different browser or device to see if the issue persists.
    You can clear your browser cache and cookies, then try accessing the production environment again.
    You could troubleshoot with other tools to see if any detailed information mentioned:
     
     
    Best Regards,
    Judy

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