web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Season of Giving Solutions is Here!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Business Central forum / Restore mistakenly del...
Business Central forum

Restore mistakenly deleted or changed data in BC cloud version

(0) ShareShare
ReportReport
Posted on by keoma 32,729

hi,

is it really a must-do without any alternative to call the microsoft support, hoping that the support engineer restores the correct data in the correct way, if a user has mistakenly deleted or changed data, when on BC cloud version?

Did someone face that issue? if yes, how did you solve that?

regards

Categories:
Other
Business Central
I have the same question (0)
  • keoma Profile Picture
    keoma 32,729 on at

    sounds not very sexy, but if that's the way to do it currently, then ok.

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at

    Data correction can be done with custom “support” extensions that add pages that opens the tables you need to correct with the right permissions, or by using codeunits. Direct access to the database in a SaaS environment will be always forbidden.

  • keoma Profile Picture
    keoma 32,729 on at

    this is not the answered, i wanted to read. :-( but it is how it is. what i wonder, is that this topic seems to be no issue for all the partners & customers out there, who are working with bc/cloud.

    so let's wait until the first data crashes. then microsoft will have to do something.

    in first place a standard way to modify, correct data is needed.

    so work with xmlports, rapidstart for import/export?

    can the sql databases in the back office of bc/cloud be accessed directly via smss/sql? if yes, that would be the way to do it.

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at

    Actually there's no other way for doind that :( Possibility of performing a custom data restore is a featured asked to the team from a long time and this is something under evaluation (and planned for the future).

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Business Central

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans