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How can I correct a voided transaction originally (credit card) posted as cash and voided as pay (check)?

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Posted on by 5

Hello,

I am trying to correct a voided transaction that was voided incorrectly.  Originally I had posted the invoice to pay with a credit card (cash) and when I voided it, it was voided to check (pay).  The full invoice was voided including purchases so t is not sitting as an open transaction.  

Voided transaction:

pastedimage1599676914943v1.png

Is there a way for me to correct this?  I need to reverse these transactions as they are sitting in  my trial balance.

Thanks,

Victor

  • Victr Profile Picture
    Victr 5 on at
    RE: How can I correct a voided transaction originally (credit card) posted as cash and voided as pay (check)?

    Thank you Jeff,

    I am not SQL savvy so that is not an option for me now.  I will do what you suggest and reverse my voided post.  

    Thank you,

    Victor

  • Jeff Grant Profile Picture
    Jeff Grant on at
    RE: How can I correct a voided transaction originally (credit card) posted as cash and voided as pay (check)?

    Hi Victor,

    There isn't a method to reverse a void in Dynamics GP.

    As such, your best option is to manually reverse out the void entry using the same accounts and re-enter the void with the correct accounts in place.

    Or, if you are SQL savvy and the transaction/void each represented one JE you can use SQL to delete both from the GL20000 (GL Open) table at your discretion: delete GL20000 where JRNENTRY in ('###','###').

    Once you run the reconcile utility after the SQL removal the Trial Balance should be corrected as well.

    Best Regards,
    Jeff Grant
    Microsoft Dynamics GP Support  

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