How can I correct a voided transaction originally (credit card) posted as cash and voided as pay (check)?

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Posted on by Victr

Hello,

I am trying to correct a voided transaction that was voided incorrectly. Originally I had posted the invoice to pay with a credit card (cash) and when I voided it, it was voided to check (pay). The full invoice was voided including purchases so t is not sitting as an open transaction.

Voided transaction:

Is there a way for me to correct this? I need to reverse these transactions as they are sitting in my trial balance.

Thanks,

Victor

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Microsoft Dynamics GP

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Victr 5 on at

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RE: How can I correct a voided transaction originally (credit card) posted as cash and voided as pay (check)?

Thank you Jeff,

I am not SQL savvy so that is not an option for me now. I will do what you suggest and reverse my voided post.

Thank you,

Victor
Jeff Grant on at

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RE: How can I correct a voided transaction originally (credit card) posted as cash and voided as pay (check)?

Hi Victor,

There isn't a method to reverse a void in Dynamics GP.

As such, your best option is to manually reverse out the void entry using the same accounts and re-enter the void with the correct accounts in place.

Or, if you are SQL savvy and the transaction/void each represented one JE you can use SQL to delete both from the GL20000 (GL Open) table at your discretion: delete GL20000 where JRNENTRY in ('###','###').

Once you run the reconcile utility after the SQL removal the Trial Balance should be corrected as well.

Best Regards,
Jeff Grant
Microsoft Dynamics GP Support