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Microsoft Dynamics CRM (Archived)

Error during installation : Microsoft.Crm.Setup.Server.AddServerAction

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Posted on by

Hi,


I'm trying to install CRM Server 2015. My installer hangs halfway through with the following error:

17:18:45|   Info| Executing Install action: Microsoft.Crm.Setup.Server.AddServerAction
17:18:45|  Error| System.Exception: Action Microsoft.Crm.Setup.Server.AddServerAction failed. ---> System.Net.Sockets.SocketException: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server
   at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
   at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
   at Microsoft.Crm.Setup.Shared.ADUtility.GetLongMachineName(String machine)
   at Microsoft.Crm.Setup.Shared.ConfigUtility.AddServer(String sqlServer, ServerRoles roles, ServerRoles roleExclusionMask, Boolean createDatabases)
   at Microsoft.Crm.Setup.Server.AddServerAction.Do(IDictionary parameters)
   at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
   --- End of inner exception stack trace ---, Error, RetryCancel, Option1

I have searched various forums and cannot see any information on how to resolve this - could anyone help, please?

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I have the same question (0)
  • Suggested answer
    ScottDurow Profile Picture
    21 on at

    You must have a minimum set of permissions to install Dynamics CRM

    You must have organizational unit and security group creation permission in Active Directory.

    See technet.microsoft.com/.../hh699825.aspx

    Hope this helps,

    Scott

  • Community Member Profile Picture
    on at

    Hi Scott,

    Thanks for that - I'm going to ensure the installing account meets those requirements and get back to you.

    Chris.

  • Community Member Profile Picture
    on at

    Thanks Scott - confirmed as a permissions problem. Needed to have organizational unit and security group creation permission in Active Directory.

    Marking as answered.

  • Community Member Profile Picture
    on at

    Hi Chris,

    Can you please share how to check and fix this issue.

    Thanks,

    Phu

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