Purchase Order Numbers reverting back to older numbers - GP 2010

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Posted on by Community Member

Hi,

I have come across an issue in GP 2010 with regards to the Purchase Order Module where on occasions Purchase Order numbers are reverting back to older numbers, sometimes these numbers belong to previous orders. As well as this, when a new order is created which is reverting back to an older number/order, some of the fields are completed but most are blank as if the numbers reverting back is causing corruption. It would seem that there are two issues here however I am unsure if they are directly related. From what I have read up there is the Professional Services Tools Library which would prevent GP from attempting to revert back to a previous number. Has anyone had any experience of these issues and has installing the tools library resolved this or have any other steps helped?

Any advice would be greatly appreciated.

Regards

Kevin

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Community Member on at

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RE: Purchase Order Numbers reverting back to older numbers - GP 2010

Cheers for your advice Richard

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Community Member on at

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RE: Purchase Order Numbers reverting back to older numbers - GP 2010

Thanks Leslie, much appreciated :)

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Richard Wheeler 75,848 Moderator on at

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RE: Purchase Order Numbers reverting back to older numbers - GP 2010

As usual Leslie is correct, but in the event that PSTL is not an option you can return to the PO Setup screen and set the next PO number to that you want the next PO number to be. Going forward have your users take care not to change the PO number when they are creating a new PO. This will set the next number to the number they enter.

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L Vail 65,271 on at

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RE: Purchase Order Numbers reverting back to older numbers - GP 2010

Hi,

What you described is a very common problem. The PSTL tool does, in fact, correct the situation. It's a free tool, but it does have to be installed from a checkbox on the install media module selection screen.

Kind regards,

Leslie

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