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Microsoft Dynamics SL (Archived)

Business Portal Error

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Posted on by 69

Out of nowhere, we are now getting a BP error when we attempt to load a new timesheet screen.  I have run the pcConfiguration.exe many times and the error does not resolve itself. We are running Dynamics SL 2011.  Any ideas on why this is now throwing an error?

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The Microsoft Dynamics SL System Database name cannot be blank.

Your System Administrator should run pcConfiguration on the Business Portal server to fix this problem.

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    In our environment - I found (after a LOT of trial and error) that it was 2 of the July updates in combination. (KB 4338420)  and  (KB 4338423).

    After uninstalling both of these, my standard users were able to get back to their timesheets.

    The July 30 .net updates had no effect in our environment.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    This fix seems to have worked for us also. Thanks TR_GEEK_88

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    This seems to fix it. Thanks TR_GEEK_88 for the link. I also had to change the application pool user to another one ( I was getting another error).

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    We were having the same issues after installing July patches on our Dynamics SL 2011 Business Portal server (2012R2).

    It looks like Microsoft released some updates to fix this issues related to .NET patches here: support.microsoft.com/.../access-denied-errors-after-installing-july-2018-security-rollup-update

    I installed today, time will tell for sure if it stays working for more than 12 hours without me logging into the portal as an admin

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    We are getting the same error, I even tried running PSConfig maintenance last night but it made no improvement. Hoping Microsoft acknowledges the issue and provides a fix soon !

  • roxiejeff1 Profile Picture
    roxiejeff1 69 on at
    RE: Business Portal Error

    I emailed my VAR this morning as we are now having issues getting our eRequester web application to connect to that database.  This app pulls data from Dynamics and runs on the same SQL server.  I did find that this particular SQL server had named pipes service turned off. Turned it back on.  This server has only manual patching so I'm at a loss.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    We also getting this intermittent issue. Any permanent solution to this yet? Is MS doing anything!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    Interesting. Mine is a member of the SQL sysadmin role as well as a member of the Administrators role within SL. I wonder if that may have anything to do with it.

    Anyway, that just seems to fix it temporarily for the day. Does anyone know at what time the BP breaks overnight? Is it midnight?

  • roxiejeff1 Profile Picture
    roxiejeff1 69 on at
    RE: Business Portal Error

    My normal AD login account is part of the BP Admin group.  When I logged into our BP sharepoint site using this account, the error was still thrown.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Portal Error

    @roxiejeff1, My AD acct is not domain admin, so I'm not sure if that's it. Is your acct in "BP Administrators" SP group or the "Administrator" role under User Properties?

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