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Our users are reporting they are unable to launch the Dynamics CRM app, downloaded and installed via the Store.
Windows 10 environment.
We have tried uninstalling and reinstalling the app to no avail.
The error message title: "Can't connect to the service".
Error message body: "We can't connect to the service you need right now. Check your network connection or try this again later".
We have of course checked if something is up with the network, but found nothing. Other network/internet dependent services and applications work fine.
The users can still access CRM on the web and on their mobile devices.
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We found a temporary workaround, which is to uninstall the current app, and install the "Dynamics CRM for 8.1" which is also located in the Windows Store.
We do not know why this works, and not for how long, as the intended target seems to be Windows 8.1 devices and not Windows 10.
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