Good Day,
We have recently purchased Microsoft POS 2.0 for our small business. We are trying to set up credit card processing using First Data, my merchant account rep had sent us our information to input into our system, but under the First Data set up screen none of the information matches, our rep sent us a MID number a TID number and a platform name, none of which can be input into the set up screen for First Data, our set up screen asks me for completely different information, a merchant id that is only 6 numbers instead of the 7 my rep sent me, a deployment token, store id and store key.
Can anyone tell me what I need to do to get this working, is there an update or something, some kind of patch that has changed the set up screen? I have been back and forth with Microsoft and First Data and no one can tell me what I need, they both just pass the buck back to one another lol. When we purchased the product, the information said you can accept credit cards, we are trying to use it to accept credit cards and nothing seems to work.
Any help would be greatly appreciated,
Kind regards,
TLP
*This post is locked for comments
TLP,
Can you please advise if you are still using RMS 2.0 or POS 2009?
What did you bank do to make it to work?
Yes we did, thank you. we ended up going to our bank processor that installed some kind of plug in that made it work.
We are just happy everything with the credit cards seem to be working now =]
did you get to work?
If you are just starting, I would question who sold you the 2.0 version since the newer version, POS 2009, came out last fall and POS 2.0 will stopped being supported this year I believe. With regards to getting cc processing working, we never could with POS 2.0. Microsoft refers you to the bank/processor and the bank/processor refers you to Microsoft.
We are in the process of migrating to POS 2009 which from what I have been told, the cc processing actually works.
Good Luck.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 290,782 Super User 2024 Season 2
Martin Dráb 229,067 Most Valuable Professional
nmaenpaa 101,150