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Collection Process Automation Stucked in Scheduled Status

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Posted on by 32

Hi All,

I have configured the Process Automation for Collection and it also Scheduling. But After the scheduled period I m not able to see the Results.

Neither I Received  the Email

Regards,

Travor

  • Travor Profile Picture
    Travor 32 on at
    RE: Collection Process Automation Stucked in Scheduled Status

    Hi, Andre/Saurabh

    Thanks for the response,

    Batch Job is running properly. Below is the setup which I have done.

    Also after initializing, its says it has been already initiated.

    pastedimage1682922134620v1.png

  • Suggested answer
    saurabh bharti Profile Picture
    saurabh bharti 15,029 Super User 2025 Season 1 on at
    RE: Collection Process Automation Stucked in Scheduled Status

    Hi,

    Batch job which should be running is the process automation.

    You can click on initialize automation from collection automation workspace as well.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,160 Super User 2025 Season 1 on at
    RE: Collection Process Automation Stucked in Scheduled Status

    Hi Travor,

    Have you checked if the batch job is running correctly or maybe someone did put it on a withholding state? Can you also tell what exact configuration you did?

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