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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Workflow Issue in Ente...
Microsoft Dynamics AX (Archived)

Workflow Issue in Enterprise Portal after assigning it is not displying

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Posted on by Hussam 50

Hi Developers & Experts, 

I have a case, i have not done any changes on WF and it was working for a year fine. since 2 days i got below case.  

Everything in WF is working fine (submission, Assigning) and in EP manager or approval users received notification by mail and in the workflow History use can see it but can not go to original or take an action. 

  1. Batch process is working.
  2. Email notification is working. 
  3. In Rich client it is working fine and RC users can take actions.  
  4. -I tried Tutorial_Workflow from AOT. 
  5. -Update server, restart server, restart services...etc

All done but still EP users can not see the original transaction so they can take action. below screenshot of RC & EP for same user. 

Rich Client  Enterprise Portal
User_2D00_by_2D00_RC_2D00_lookingGood.png

 user_2D00_by_2D00_EP_2D00_NotGood.png

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I have the same question (0)
  • Hussam Profile Picture
    Hussam 50 on at

    Everything in EP is working fine , creation , submission and modifications except approval list page is not displaying any records. 

    any help guys. 

  • Hussam Profile Picture
    Hussam 50 on at

    Dear Crispin,Thanks for the feedback. can you please share more details or steps and will check it as i am not strong in sharepoint little slow in this area.

  • Hussam Profile Picture
    Hussam 50 on at

    Dear Crispin, I guess everything is looking good can you check it out and tell me if it is or not. 

    AOT_2D00_Workflow-_2D00_Approval.png

  • Hussam Profile Picture
    Hussam 50 on at

    Hi, I didn't have any development or changes in code, i guess those points your refer to when you redevelop or create it for the first time. in my case it was working fine sudden it stop displaying ,,, why everything in EP is working accept approval list.

    May i have tips on how to check the Home page in EP with details please.

  • Hussam Profile Picture
    Hussam 50 on at

    Hi, Homepage from browser is looking fine , have a look! but after clicking APPROVALS page display without any current either old pending approvals!!! only this page [pending approvals] in EP is not working fine other pages and functionality is fine. 

    HomePageOfEP.png

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