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I am not able to select Microsoft Social Engagement solution on Dynamics 365 to configure social engagement.

Posted on by 10

Hi all,

I wants to configure social engagement on dynamics 365 but it doesn't allow me to select anything rather than "None". How to fix this issue?

Please help me out.

Thanks.6886.JPG

  • arunhughes64 Profile Picture
    arunhughes64 10 on at
    RE: I am not able to select Microsoft Social Engagement solution on Dynamics 365 to configure social engagement.

    Thank you Rapheal.

  • Verified answer
    RE: I am not able to select Microsoft Social Engagement solution on Dynamics 365 to configure social engagement.

    Dear arunhuges64, 

    Effective January 16, 2020, Microsoft Social Engagement is discontinued for all Dynamics 365 customers and will no longer be included as part of any Microsoft Dynamics 365 license entitlement for new customers. Please find more information in our FAQ section https://docs.microsoft.com/en-us/dynamics365/social-engagement/eol/discontinuation-faq

    Thank you, best regards 
    Raphael 

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