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Marketing Emails Bug adding bullets and squares

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Posted on by 10

Hi there,

I've been having an issue with the marketing app for over a week now. It is hard to describe, but when I open a new draft, it automatically opens in "Preview and Test" mode. That, by itself, was not cause for alarm, but it was strange. Then, after going into the editor and clicking into a content block, this happens:

mkt_5F00_app.bug.png

pastedimage1658153837824v2.png

We submitted a ticket to ask for help, but the Dynamics 365 Support Engineer could not figure out the problem. I sent them the HTML and had a video call/screen share to walk through the issue. They had no idea how to solve it and recommended updating the app to the latest version, but that was unsuccessful.

pastedimage1658154170849v3.png

pastedimage1658154392394v4.png

Regards,

Colin

  • Suggested answer
    Aga M Profile Picture
    Aga M on at
    RE: Marketing Emails Bug adding bullets and squares

    Hi Colin,

    Please create a support ticket regarding the release upgrade issue and we will investigate this with a priority.

    admin.powerplatform.microsoft.com/support

    Thank you,

    PM, D365 Marketing

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Marketing Emails Bug adding bullets and squares

    Hi Colin,

    Based on your description, you have opened ticket for Microsoft support? 

    https://admin.powerplatform.microsoft.com/support 

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