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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Where's my Unsubsc...
Microsoft Dynamics CRM (Archived)

Where's my Unsubscribe Link?

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Posted on by Matthew Partin 1,620

Hello all,

I am sure this question has an answer that will make me feel silly, but when I am completing the final steps of my Mail Merge, I click that I would like to "Include an Unsubscribe Link" but it does not show up in the recipients messages. Any ideas?

Thanks,

Matthew

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi MAtthew Partin, good afternoon,

    My name is Andrés Guzmán, I'm glad to help you.

    Please follow this link, maybe this options can help you:

    social.microsoft.com/.../b0cb7ea6-2c04-4795-9017-3752e7fa911d

    Have a great day,

  • Matthew Partin Profile Picture
    Matthew Partin 1,620 on at

    The link mentions the "Include Unsubscribe Link" dialog box, but even when I have this option checked my Unsubscribe Link doesn't show up in my sent mail merge message. Ideas?

  • Harrison Shen Profile Picture
    Harrison Shen 15 on at

    You will have to select some text (e.g. "Click here to unsubscribe") then click on the button to insert the link.

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