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Hi ,
I am using twillo for SMS service and the requirement is based up on reply i need to update field d365 ?
is this possible or not if yes help me on this
Hi,
Please refer to the following documentations to achieve it.
Create outbound text messages (Dynamics 365 Marketing) | Microsoft Docs
Create an event-based journey (Dynamics 365 Marketing) | Microsoft Docs
my requirement is communication happening through sms so if customer reply is yes then field has to change appointment has to change to yes else no automatically.
like approval work flow if approve change field to yes else no.
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