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Finance | Project Operations, Human Resources, ...
Suggested Answer

What document to send to supplier when making on account payment

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Posted on by 40

Currently when making payment to supplier, if it's an on account payment which does not settle any invoices, there's "there's no data available" on payment advice.

Form LCS issue search, Microsoft has commented this is made by design as no invoices are settled.

Although there's a link for prepayment from Microsoft's comment, but I tested to make a prepayment, there's still nothing on payment advice, I also didn't find any other document shows the payment.

My question is if we make a payment to supplier, we would like to send them document so they know there's a payment, so what document is designed for this purpose and how to produce that document? thanks!

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I have the same question (0)
  • Suggested answer
    Ramit Paul Profile Picture
    22,797 Most Valuable Professional on at

    Hi,

    As per the current design, if there is no invoice settled, payment advice won't show any data.

    Whereas I understand your pain for on account, you can raise this to MS for further guidance.

  • Helen2021 Profile Picture
    40 on at

    Thank you Ramit for the suggestion.

  • Suggested answer
    BillurSamdancioglu Profile Picture
    19,854 Most Valuable Professional on at

    Hi,

    You may send the prepayment invoice.

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