web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

What document to send to supplier when making on account payment

(0) ShareShare
ReportReport
Posted on by 40

Currently when making payment to supplier, if it's an on account payment which does not settle any invoices, there's "there's no data available" on payment advice.

Form LCS issue search, Microsoft has commented this is made by design as no invoices are settled.

Although there's a link for prepayment from Microsoft's comment, but I tested to make a prepayment, there's still nothing on payment advice, I also didn't find any other document shows the payment.

My question is if we make a payment to supplier, we would like to send them document so they know there's a payment, so what document is designed for this purpose and how to produce that document? thanks!

pastedimage1661345871441v1.png

I have the same question (0)
  • Suggested answer
    Ramit Paul Profile Picture
    22,805 Most Valuable Professional on at

    Hi,

    As per the current design, if there is no invoice settled, payment advice won't show any data.

    Whereas I understand your pain for on account, you can raise this to MS for further guidance.

  • Helen2021 Profile Picture
    40 on at

    Thank you Ramit for the suggestion.

  • Suggested answer
    BillurSamdancioglu Profile Picture
    20,825 Most Valuable Professional on at

    Hi,

    You may send the prepayment invoice.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 608

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 591 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 430

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans