Why Can't I add my security role to my solution

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Posted on by sahara

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I work on dcrm 2016 I created the security role and I want to pass it using a solution, when I try to add my security role to my solution I can't see it, when I search it in my CRM I find it with no prob, but for some reason when I try to add it to my solution it's not one of the options.. what is the reason and how can I solve it ?

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Mahendar Pal 45,095 on at

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Hi Sahara,

It seems your security role is associated with child business unit, but in solution you can only add root parent business unit security roles. you need to recreate them on root business unit to include to solution.

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gdas 50,091 Moderator on at

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Hi,

Not sure where you are looking for the security role . Please check Under Solution (Expand)--> Security Roles --> Click on the navigation you will find the roles .

If you not find any roles under Security Roles navigation then I would suggest click on add component and add security roles again clicking on Add Existing button.

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gdas 50,091 Moderator on at

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Hi Mahendar,

If I am not wrong adding security roles in the does not solution depends on Business Unit. What I understand solution is in under organization and if anyone can see the security roles and add the security roles in the solution then ideally he should see the roles , what do you think ?

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sandeepstw 4,601 on at

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Hi,

You can only include root parent business unit security roles in a solution. So please check your security role business unit.

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sahara 645 on at

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Hey Mahender, if I don't create it on the root the only option is to create a "copy" in my other environment (the one I want to pass the security role to) ?

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Mahendar Pal 45,095 on at

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Hi,

Not sure I understand it clearly, but you can create or copy the most matching security role and modify it accordingly. Root business security roles will be automatically inherited by the other BUs so it will be automatically available to them.

@Goutam - It is the default system behaviour , you can only include root business unit security role in solution and this is a best practise to always create/modify security role in the root BU instead of the child.

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