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Good day,
We deliver services to US based customers with Canadian based employees.
Therefore. I invoice the customer in USD but all of my costs have to remain in CND (local currency).
Customer has been created with a USD currency in the billing section of the customer profile
Resource has been created with a cost in CDN dollars, no reference in the resource profile about currencies whatsoever, 85$ per hour CDN.
JOB has been created with a Foreign trade Currency code USD and Invoice Currency Code is “blank” forced by the system if you enter something in Currency Code.
With this setp up I can turn the job into an invoice and it will be USD, no problem and the job shows total in both currencys (USD and CDN) That part is ok.
But, Once I approve my Time sheets and apply them to the job, the amounts that are in CDN in the resource profile (again no reference to currency) are converted into USD and then back in local currency based on the date of the time entry…
So, instead of having a 85 CDN per hour costs for the job I have a range anywhere between 83 and 86…For one hour, not a big deal but thousands of hours…it makes a difference.
I have tried different set up in the Foreign trade section of the Job but it does not work. If I have my costs in CDN, then my invoice is also converted from CDN to USD and again the amount is not right, the customer won’t understand it.
I cannot ask people on the floor to calculate what the rate should be before conversion to bring it to a cost of 85 CDN …they are not accountants !
Any solution for this situation ?
Thanks in advance.
Hello,
I will ask one of my US based colleagues to see if they can provide an answer to this questions. Alternatively, you can ask your partner to assist you with this scenario. If they encounter an issue within standard, the partner can raise this question to Microsoft support.
Thanks.
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