Office 2016 Compatibility with CRM 2016 Online

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Posted on by Community Member

Hello All,

Our Organization recently upgraded to Office 2016 and since then I'm not able to download any Dynamic Pivot Table to Excel or create a Mail Merge Document from Online, I'm thinking that the data must be being blocked somewhere. Here is the error message I'm seeing while trying to do the Pivot:

Unable to open Https://tbhcdelivers.crm.dynamics.com/_grid/print/print_data.aspx?tweener=1

Any feedback is appreciated.

Linda Lockard

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ScottDurow 21 on at

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Hi Linda,

Could you try following the steps described here - support.microsoft.com/.../2554009

Hope this helps,

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