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Small and medium business | Business Central, N...
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Business Central update to 23.0.12034.12676 crashes

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Posted on by Fotos 14
Whenever i am trying to Release a Sales/Purchase order the system crashes. The same occurs when trying to Make Order from a Sales Quote. I have removed all extensions to check if there was a conflicting one, but the crashes still occurs.
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Dynamics 365 Business Central
  • Community member Profile Picture
    Community member 2 on at
    Business Central update to 23.0.12034.12676 crashes
    Hi. Has anyone found fix for that? BC is on version 23.1.13431.13546 cloud. It crashes with the following message as soon as you try to release Sales or Purchase document. Invoice/Credit anything :
     
     
    Something went wrong.
    An error has occurred
    Date and time: Thu, 23 Nov 2023 12:36:53 GMT
    Microsoft Entra tenant: c06d1444-3e08-49f3-aa23-f65a568719de
    Environment: Sandbox2
    Operation: 5cb46e4e1f7f41d78280218b3a13f005
     
    This is what I can find in the Telemetry:
     
    ErrorCode:NullReference:TargetInvocation Connection type:WebClient Message: StackTrace: "Release Sales Document"(CodeUnit 414).OnAfterReleaseSalesDoc(Event) line 2 - Base Application by Microsoft "Release Sales Document"(CodeUnit 414).Code line 96 - Base Application by Microsoft "Release Sales Document"(CodeUnit 414).OnRun(Trigger) line 6 - Base Application by Microsoft "Release Sales Document"(CodeUnit 414).PerformManualCheckAndRelease line 28 - Base Application by Microsoft "Release Sales Document"(CodeUnit 414).PerformManualRelease line 12 - Base Application by Microsoft "Sales Manual Release"(CodeUnit 4140).OnRun(Trigger) line 4 - Base Application by Microsoft "Batch Processing Mgt."(CodeUnit 1380).BatchProcess line 17 - Base Application by Microsoft "Sales Header"(Table 36).PerformManualRelease line 9 - Base Application by Microsoft "Sales Invoice List"(Page 9301)."Re&lease - OnAction"(Trigger) line 5 - Base Application by Microsoft
     
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Business Central update to 23.0.12034.12676 crashes
    Hi Sir,
     
    I cannot reproduce your issue on my demo environment. Please troubleshoot the issue with Business Central so that you can gather more detailed error messages about it, you can follow the below Microsoft Document:
     
    Best Regards,
    Judy
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 993 Super User 2024 Season 1 on at
    Business Central update to 23.0.12034.12676 crashes
    I suspect that you still have some custom code in your system that you have not been able to uninstall.
    So I would do another check of that first.
    The next I would try is to go to the Business Central admin center and try to restart the Business Central enviornment.
    You can read how that is done here:
     
     
    If that does not lead anywhere you can have your CSP Partner raise a support ticket with Microsoft around this.

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