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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Response preview page ...

Customer experience | Sales, Customer Insights,...

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Response preview page to be view by Dynamic 365 business unit role

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Posted on by Joshua Siew@HCA

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Dear Valued Community,

I created Customer Voice survey and would like response from the survey be able to view by dynamic 365 business unit.

May I know how do I setup for this ?

Appreciate soonest reply of solution for this.

Thank you very much.

Regards,

Joshua Siew , IT Support for my organization

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OlaAde 82 on at

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I assume you mean ability to view customer voice response in dynamics

I recently wrote a blog that i believe can help you answer your question

follow the below URL:

https://platformtechchronicles.blog/2023/07/06/how-to-automate-the-sending-of-customer-voice-surveys-from-dynamics-365-and-personalise-each-invitation-trigger-based-on-d365-events/

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