Hello,
We have Lead scoring set up but it is not giving any scores to leads or contacts. We have enabled it in settings and have lead scoring triggers on form submits.
The form submits create a contact and a lead (if applicable). The part we notice that doesn't make that much sense to us is that it doesn't tick the switch "is existing contact" automatically, even when they're both created from the same action. Is that supposed to be like that?
Furthermore, on the contact record we don't see the actual form submit under insights.
I am pretty sure that the actual conditions are sound, since they're really simple (form submit starts with..).
Any help is appreciated
