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Printing Comments on Posted Sales Invoice

Posted on by 3,482

Hi:

I tested this and failed.  I'm surprised that there's not an easy way to do this.

Upon entering a comment on the "Comment Sheet" of a Posted Sales Invoice, I simply want for that comment to print.

For example, maybe the customer didn’t include freight in their payment.  I'd like to make a note on the Posted Sales Invoice, so that it shows up internally to remind me.  And, I would like for this note to show up on the customer invoice.  If the customer short-paid, I would enter this note and resend that posted invoice to the customer.

How do I accomplish this feat?

Thanks!

John

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,426 on at
    RE: Printing Comments on Posted Sales Invoice

    Hi John

    I know this is not an ideal solutions. My recommendations are

    1) For internal use check Internal Note app. it is not 100% what you want but it does part of it and it is free appsource.microsoft.com/.../pubid.aitana_management_sl|aid.idynamics_internal_notes|pappid.bfec7d00-c0ce-420f-845c-653287d3c60f

    2) For customer facing you can develop a report (modify the report) to does what you want.

    3) or submit the idea here to help others as well.  experience.dynamics.com/.../

  • john.ellis Profile Picture
    john.ellis 3,482 on at
    RE: Printing Comments on Posted Sales Invoice

    I wasn't referring to changing totals or adding amounts -- just making comments.

  • john.ellis Profile Picture
    john.ellis 3,482 on at
    RE: Printing Comments on Posted Sales Invoice

    exactly

  • john.ellis Profile Picture
    john.ellis 3,482 on at
    RE: Printing Comments on Posted Sales Invoice

    Hi Zhu:

    I don't think that this works for a Posted Sales Invoice.  :(

    John

  • Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: Printing Comments on Posted Sales Invoice

    You cannot add lines, even comment lines.

    Comments are not financial so adding a comment to a posted invoice has no impact on the total.

    I believe that the original question was to put a comment on the invoice and resend with the comment.

  • TK8782 Profile Picture
    TK8782 on at
    RE: Printing Comments on Posted Sales Invoice

    Hi,

    as far as I understand you want to add some additional information on a posted invoice, e.g. additional freight charges.

    In my opinion this is not possible because you edit a "posted" invoice which is not a decision because it changes the amount of your invoice and the invoice is already posted into your accounting.

    For additional charges you have to make a new invoice in my opinion.

    If you want to only add the additional charges as text then you have to make a customized report which prints the comments you added on your posted invoice.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 72,941 Super User 2024 Season 2 on at
    RE: Printing Comments on Posted Sales Invoice

    Hi, How about adding Comment directly on the line?

    For example:

    Sales Invoice:

    pastedimage1645142263196v1.png

    Posted sales invoice:

    pastedimage1645142296712v2.png

    Print layout:

    pastedimage1645142340165v3.png

    Hope this will help.

    Thanks.

    ZHU

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,426 on at
    RE: Printing Comments on Posted Sales Invoice

    [tag:bug]

    Same here. I add the field (personalization) and had no success.

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: Printing Comments on Posted Sales Invoice

    I just tried using this field on a posted sales invoice. I can add the comment and check the flag and none of the standard invoice formats will print the comment. If the option is there, the feature should work. I tried to edit the layout of the invoice and there is no choice to add the comments or test for the print on invoice.  [tag:bug]

  • Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: Printing Comments on Posted Sales Invoice

    I assume that you added the field 'print on invoice' and check that field in the comments?

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