I'm not sure if this is the right forum, but I seriously need some help as this problem is driving me nuts.
In our organization we have a group of people who should get access to the Dynamics 365 App for Outlook. I've added the people to an Entra Group, and given that group access to the security role "Dynamics 365 App for Outlook User"
As you can see from above. I have two Entra ID Groups added as Dynamics 365 for Outlook User.
Apart from that I've also:
- Setup server-side synchronization on their mailbox for incoming emails and for appointments, contacts and tasks.
- Approved their mailbox.
- Tested and enabled their mailbox.
Just like described in the documentation by Microsoft.
And here's the twist... The ONLY way I can make it work, is when I add the users individually to the "Dynamics 365 App for Outlook User" role.
So the only person who appear in the list the Individual in the bottom of the list (marked with number 1)
When using Entra ID Groups it does not seem to work, which is not sustainable on the long run, as I don't want to be adding all the users one by one. It will take too much time.
Is this just how it works? Or am I missing something?
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