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Microsoft Dynamics AX (Archived)

workflow reject and return to the previous node

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Posted on by 22

Hi All,

I have a request when workflow reject, the workflow need go back to previous step, not back to submit.  Anyone have some suggestion?

Thanks a lot,

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    303,730 Super User 2026 Season 1 on at

    Hi Jason,

    The workflow engine has not been designed to support this scenario. When someone rejects a workflow, it means that something is wrong. The source can be adjusted. When something had been changed, it usually requires a new approval. I would not recommend to change the behavior/logic of the workflow engine.

  • Blue Wang Profile Picture
    Microsoft Employee on at

    Hi Jason,

    It seems that your demand will create a workflow cycle.
    If A submits, B passes and flows to C.
    When C refuses to return to B, the result of B passes again, which leads to the repetition of B and C nodes, and makes the workflow unable to end normally.


    The normal workflow should be from beginning to end, and if there is a fallback, the submission should be revised. Maybe you can redesign the previous node by changing the rejection.

  • Jason_jia Profile Picture
    22 on at

    Hi Andre,

    Thanks for you response,

  • Jason_jia Profile Picture
    22 on at

    Hi Blue,

    Thanks for your response.

  • André Arnaud de Calavon Profile Picture
    303,730 Super User 2026 Season 1 on at

    Hi Jason,

    Has your question been answered? If so, would you mind to verify the answer(s) that helped you? Then the tread will get the status answered which is also helpful for other persons with the same question.

  • Community Member Profile Picture
    on at

    Hi andre

    No, we finally keep standard function, when reject return to submit.

    Thanks a lot,

  • Blue Wang Profile Picture
    Microsoft Employee on at

    Hi Jason,

    That's exactly what Andre and I thought. Your idea of what you need is not feasible. This can disrupt the workflow.

    Thanks.

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