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Customer experience | Sales, Customer Insights,...
Suggested Answer

Duplicate invoices coming through to D365

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Posted on by

Hi,

 we have duplicate invoices coming through to D365. Can someone help me on this please

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    With the inputs provided, I can only suggest finding an issue and fixing it.

  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    How invoices are getting created in CRM?

    Your End users are creating it manually from CRM UI?

    What is the criteria to tell if invoices are duplicate, is it based on some fields value?

    You can write workflow/plugin to throw an error to prevent duplicate record

  • Shelly Thomas Profile Picture
    25 on at
    [deleted]
  • Gowtham Kumar Profile Picture
    on at

    Hi,

    I still have the issue with me.

  • Suggested answer
    Yoshika Suzuki Profile Picture
    Microsoft Employee on at

    If you know the steps to reproduce, I recommend contacting Microsoft Support.

  • Shelly Thomas Profile Picture
    25 on at

    I am using this platfrom from many time, but till now I havn't faced such issue yet

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