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How to add new fields in case resolve form?

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Posted on by chauhanhardik

687

Hi folks,

I want to add new custom field on case resolve form. Any Suggestions how this can be achieved?

Thanks,

Herry

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ashlega 34,477 on at

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RE: How to add new fields in case resolve form?

Hi,

Unless you create your own ribbon button and add your own web resource which will replicate the same functionality, there is no way to do it - you cannot add new fields to the case resolution entity or change the layout of the existing form (it's not customizable)
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Emre GULCAN 2,379 on at

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RE: How to add new fields in case resolve form?

Hi hardikchauhan,

You can not edit "case (incident) resolution form", because "incidentresolution" entity can not be edited
Gopalan Bhuvanesh 11,401 on at

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RE: How to add new fields in case resolve form?

You cannot customize this.

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