Announcements
No record found.
Hi folks,
I want to add new custom field on case resolve form. Any Suggestions how this can be achieved?
Thanks,
Herry
*This post is locked for comments
You cannot customize this.
Hi hardikchauhan,
You can not edit "case (incident) resolution form", because "incidentresolution" entity can not be edited
Hi,
Unless you create your own ribbon button and add your own web resource which will replicate the same functionality, there is no way to do it - you cannot add new fields to the case resolution entity or change the layout of the existing form (it's not customizable)
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ScottDurow 2
