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Finance | Project Operations, Human Resources, ...
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EP Issue

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Posted on by 800

In below screen "Employee services" menu redirecting to wrong page . It was working fine but all over sudden its behaving differently and redirecting to different page. 

Employee-services.png

Can some one suggest me on this? where it is went wrong

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    In the upper part of your screenprint there is a pink colored bar.

    Do you see an error message there?

    Best regards,

    Ludwig

  • kvnkk Profile Picture
    800 on at

    Its not an error message it's not at relating to the current issue.( Its relating to some sharepoint update) 

    My main issue with employee services  and when I am clicking on It's not giving any error but its re-directed to wrong page instead employee Information page.

  • Sergei Minozhenko Profile Picture
    23,095 on at

    Hi Kvnkk,

    Have you already tried to re-deploy EP?

  • kvnkk Profile Picture
    800 on at

    It's in live and I have deployed the controls and but still same issue.  Test environment its working fine.

    Below are the details about menu.

    8875.E1.png

  • Sergei Minozhenko Profile Picture
    23,095 on at

    Hi kvnkk,

    Could it be that properties are different in Test for web modules? I see that you have changes on usr layer.

  • Suggested answer
    Anup Shah MSFT Profile Picture
    Microsoft Employee on at

    If there was a SharePoint update, then has the SharePoint admin upgraded the database (using PSConfig)? Cause any upgrade not fully upgraded has strange effects on any any SharePoint site not just EP.

    Finally, if you browse directly to the employee site url does it work?

  • kvnkk Profile Picture
    800 on at

    No sergei. We don't have any changes its exactly same in test and live .

  • kvnkk Profile Picture
    800 on at

    Yes when I browse it directly its working fine. But when I am clicking button(Yellow marked)  its going to wrong page..

    No updates on Share point side

  • kvnkk Profile Picture
    800 on at

    Hi All,

    We have verified all the elements relating to this page and it exactly looks like my test environment  and most of them are standard objects and we don't have any change :

    Before When we placing cursor on above button/link, it used to show below link :-

    XXXX/.../default.aspx

    But now it is showing some wrong page URL like below:-

    XXXX/.../Control2.aspx

    Control2.aspx  this page is used for another purpose.

    Any suggestions?

  • Sergei Minozhenko Profile Picture
    23,095 on at

    Hi kvnkk,

    Could you, please, check properties for default_employeeservices page definition? Do you see default.aspx in the URL property as well?

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