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Finance | Project Operations, Human Resources, ...
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Customer retainage amount release invoice not able to create the credit note.

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Posted on by 518
Hello
 
In Project management and accounting, We have a project that has a customer retention of 10%, so we have about 7442 USD in retention.we request the release of the retention through invoice.
 
We are trying to create a credit note, and the system generates the credit note IP with 0 USD.
 
Invoice proposal for credit note:
 
 
But when we check the total, it shows 0 only.
 
 
Question: How can we create the credit note for the customer retention release amount invoice?
 
Is it possible?
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