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Microsoft Dynamics CRM (Archived)

Tablet vs Phone customisation

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I have a form that on the web has 9 tabs on it. When doing the customisations, we then had to make some of those tabs not available on phone for all the main tabs to appear (they have a tab for contacts, but given the contacts are available on the linked entities on the phone app, we made that tab unavailable for phones to let lower down tabs be available on the phone client)

Unfortunately, this hasn't also applied to the tablet version of the form, which means that I've got some tabs with fields, not linked entities in it, that I can't see when on the tablet client, but can on the phone.

e.g. I want to see tab 1,2,3,6,8 (the 5 tab limit) so I've made tabs 4,5,7,9 unavailable for phones in the tab config. So now when I go onto the phone app, I see tabs 1,2,3,6,8 but on the tablet app I'm still seeing tabs 1,2,3,4,5 which is NOT helpful!

What also makes this more annoying is that tab 4 is InsideView which doesn't load on the tablet client, so the tab doesn't even appear on the tablet client, but still takes up one of the 5 tabs available...!

How can I fix this?

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  • CU18060610-0 Profile Picture
    on at

    Customization options between tablets and phones vary significantly. While phones often prioritize compactness and portability, tablets offer larger screens conducive to multitasking and media consumption. Both devices support app customization, but tablets typically offer more screen real estate for intricate layouts. Whether arranging icons or selecting wallpapers, users appreciate the flexibility each device provides. The label holder allows for personalization in organizing apps and widgets, catering to individual preferences on both tablets and phones alike.

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