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I am getting this error message on my Subscription Management page
Any ideas?
Microsoft CRM Error Report:
Error Description:
An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Error Details:
Exception of type 'System.Web.HttpUnhandledException' was thrown.
Full Stack:
[SoapException: Server was unable to process request.]
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.Crm.CrmLive.ClientSubscriptionManagement.SubscriptionManagementService.GetPurchaseInformation(SubscriptionChanges changes)
at Microsoft.Crm.Application.Platform.SubscriptionManagementClient.<>c__DisplayClass7.<GetPurchaseInformation>b__6(SoapHttpClientProtocol service)
at Microsoft.Crm.Application.Platform.SubscriptionManagementClient.CallWithProxy(ProxyMethod method, Type t)
at Microsoft.Crm.Web.Tools.Admin.AddOnBase.GetPurchaseInformationInternal()
at Microsoft.Crm.Web.Tools.Admin.AddOnBase.GetChargesAndUsageDetails()
at Microsoft.Crm.Web.Tools.Admin.SystemAddOnPage.ConfigureHeader()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Other Message:
Error Number:
Source File:
Not available
Line Number:
Not available
Error Trace:
Date: 11-05-2013
Time: 16:19:31
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I have the same question (0)
Hello,
If all the users in your CRM Online organization are not able to access Subscription Management page and getting the above error then I would suggest you to create a CRM Online support ticket to further investigate this issue.
Thanks.
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